5 Replies Latest reply: Jun 9, 2013 1:28 PM by Ralph Johns (UK)
chattphotos Level 4 Level 4 (1,755 points)

I updated  to 10.8.4

 

iMessages still are syncing unreliably to the Mac whereas they deliver every time and on time to my iPhone across the same internet connection.

 

How do I tell Messages to sync to iCloud on my time? Not on some arbitrary delivery scheme as it currently feels...

 

Sometimes I can kick-start the sync by replying on the computer to a message delivered on my phone, but its not reliable.

 

The other thing is that the push notifications rarely show up on the Mac, when the app is open, but behind firefox or something else, no notifications come in about new messages.

 

How can I rely on this when it really doesn't work?


iPhone 4S, iOS 6.1.3, Sprint model, 3/Drei service
  • Barney-15E Level 8 Level 8 (40,060 points)

    It doesn't sync on a schedule. They are "push" notifications.

     

    I'm not sure what is available in the preferences, but do you have it set to go off line at some point?

     

    Here are some troubleshooting tips: http://osxdaily.com/2012/08/09/fix-imessage-syncing-between-mac-ios/

    and here: http://apple.stackexchange.com/questions/77157/how-to-get-imessages-to-sync-acro ss-an-iphone-ipad-and-mac-automatically

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    HI,

     

    The iMessages are held on the iMessages server and not the iCloud one.

    Although there can be a delay if one device is Off line or unable to connect, they are essentially sent instantly.

     

    iCloud only provides the Sync for Contacts that you might use on Computer and iOS service and possibly the Apple ID although it does not have to be an iCloud ID.

     

     

    3Sigcopy2.png
    10:37 PM      Saturday; June 8, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • chattphotos Level 4 Level 4 (1,755 points)

    If it's not sync, then how come the push will land on my phone all the time and only some of the time on my Mac?

     

    I need it to be 100% reliable on my Mac for it to be an effective tool as I multi-task with classmates with various research projects at university.

     

    And it's not anywhere near that level yet, I can message for about 5 minute sessions on the Mac before I have to revert back to the phone until all of the messages decide to come in.

     

    I can reply on my computer and it will show up on my phone instantly, but getting the data/messages back from my friends from the iMessage server is proving to be a signifiacnt challenge.

     

    And my mac and iPhone are on the same internet connection (internet > Mac > wifi sharing> iPhone) that is whats so confusing about it.

     

    I'm still testing all of the tips, but I did find a small problem with the tip about updating the mobile  phone number, Apple doesn't recognize an Austrian phone number properly (even with +43 country code) so I need a different method for that one.

  • Barney-15E Level 8 Level 8 (40,060 points)

    chattphotos wrote:

     

    If it's not sync, then how come the push will land on my phone all the time and only some of the time on my Mac?

     

    I need it to be 100% reliable on my Mac for it to be an effective tool as I multi-task with classmates with various research projects at university.

    I don't have any problem on my Mac. I get messages there just prior to them showing up on my iDevices.

     

    Perhaps the phone number issue is what is causing your delay. I don't know.

  • Ralph Johns (UK) Level 9 Level 9 (69,010 points)

    HI,

     

    Some Notes.

     

    From the OX Daily link I see it suggests using the apple ID across all devices.

    I have seen threads suggesting using the iPhone number on both which has benefits if you don't want people to know your Apple ID or any other email you have linked in.

     

    I have personally experienced "losing" the Apple ID on the iPhone  and would recommend resetting the Apple ID on the iPhone by removing it, setting the Messages app to Off (or use Airplane Mode) to break with the server then re-add the Apple ID.

     

    I have an iMac running Mountain Lion/Messages 7.0.1 (it is not updated in the OS X 10.8.4 update)

    I have see issues when the Mac has been Off Line and is Syncing on the app Start up with iMessages that the iPhone was involved in.

    This seems similar to the issue in Messages Beta where syncs could be interrupted by new and "Instant" iMessages overriding the sync order.

     

    As the Apple ID in use can be any Apple ID you have I see no benefit in adding your iPhone Number to the Apple ID info.

    The ID does need to be verified and this can be difficult for some @mac.com ID that might have created as "iChat" names (AIM valid Screen Names) during the MobileMe era when you could still register them but they did not work as emails although they functioned in other respects as full Apple IDs

     

    I have always found my Mac version to be behind the iPhone and iPad in getting iMessages.

     

     

     

    3Sigcopy2.png
    9:28 PM      Sunday; June 9, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously