HT203516: Get help creating an iCloud backup

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Simsan

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Q: i cannot have a backup on itunes. it says cannot backup due to an error occured

When i connect my iphone to itunes, it says cannot backup due to an error occured.. This started happening all of a sudden.. Please find me a solution for this.. I really need a backup of the phone in my laptop.

Thanks

Posted on Jun 8, 2013 11:00 AM

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Q: i cannot have a backup on itunes. it says cannot backup due to an error occured

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by brenden dv,

brenden dv Jun 10, 2013 2:33 PM in response to Simsan
Community Specialists

Jun 10, 2013 2:33 PM in response to Simsan

Hi Simsan,

If you are having an issue backing up your iPhone to iTunes, you may want to take a look at the following article:

iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529

Regards,
- Brenden
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HT203516: Get help creating an iCloud backup

Q: i cannot have a backup on itunes. it says cannot backup due to an error occured

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by brenden dv,

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