TS1702: iOS: An app you installed unexpectedly quits, stops responding, or won’t open
Learn about iOS: An app you installed unexpectedly quits, stops responding, or won’t open
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All replies
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Helpful answers
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Jun 8, 2013 2:24 PM in response to lllaassby Kayla80,she doesnt know what to do.. we have looked around.. it says we need to update the IOS5 but dont know how to do it.
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Jun 8, 2013 2:32 PM in response to Kayla80by lllaass,To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
A 4G to 6 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
You may have a 2G iPod. Those can only go to iOS 4.2.1.
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
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Jun 8, 2013 2:38 PM in response to lllaassby Kayla80,Model MC540LL version 4.2.1 so what do I do with this. cause she cant get into any of the app store apps..
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Jun 8, 2013 2:42 PM in response to Kayla80by lllaass,Googling shows that MC540LL . If it has camera it is a 4G iPod and that can go to the current 6.1.3
iOS 4: Updating your device to iOS 5 or later
You need iTunes 10.7 or later on the computer.
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Jun 8, 2013 3:00 PM in response to lllaassby Kayla80,I have the cord plugged into my computer and plugged into my ipod. But I for some reason am not able to install IOS 5 it isnt show up on that link you gave me..
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Jun 8, 2013 3:24 PM in response to Kayla80by lllaass,What happens when you connect the iPod to your computer and go to the Summary pane for the iPod in iTunes and click on Update/Check for update?
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Jun 8, 2013 3:34 PM in response to lllaassby Kayla80,it keep bring up the camera scanner/ wizard program on the computer
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Jun 8, 2013 3:39 PM in response to Kayla80by lllaass, -
Jun 8, 2013 5:02 PM in response to lllaassby Kayla80,Thank you very much, that fixed everything. Now her Ipod is working again. Have a wonderful weekend