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Level 1

4 points

I receive an incompatibility message when I attempt to open itunes

I receive an incompatibility message when I attempt to open itunes.

iPhone 5, iOS 6.1.4

Posted on Jun 8, 2013 4:10 PM

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1 reply

Level 5

4,041 points

Jun 10, 2013 3:02 PM in response to dano.p

Hello dano.p,

Thanks for the question. The following article may provide a solution to your issue:

iTunes for Windows: How to turn off Compatibility Mode

http://support.apple.com/kb/TS1489

Thanks,

Matt M.

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I receive an incompatibility message when I attempt to open itunes

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