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Kssrrt

Q: iPad and iPhone are backing up via icloud but not all info on both ?

My icloud is backing up on both my iPad and iPhone but the information ( notes) and pictures aren't being shared. I checked to make sure both were in " share mode" but it's not happening..any suggestions ?

iPad 2

Posted on Jun 8, 2013 6:58 PM

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Q: iPad and iPhone are backing up via icloud but not all info on both ?

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  • by randers4,

    randers4 randers4 Jun 8, 2013 7:07 PM in response to Kssrrt
    Level 9 (62,891 points)
    Jun 8, 2013 7:07 PM in response to Kssrrt

    Are you talking about syncing notes and photo stream photos?  If so, first make sure your notes are in iCloud by going to icloud.com on your computer.  If they are, make sure both devices are signed into the same iCloud account and try going to Settings>iCloud, turning Notes to Off, then after a minute or so, turn it back On.

     

    Photo stream photos are only uploaded after enabling photo stream.  If the photos were already on your device when you enabled photo stream, then would not have been uploaded.  Try taking a new photo, then see if it appears in your my photo stream album.