How do I stop overcharges on Candy Crush Saga?
How do I correct and stop overcharges on Candy Crush?
How do I correct and stop overcharges on Candy Crush?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Diana, has this been resolved for you? I am having the same problem and I see MANY complaints about this on these discussion boards. I have been WAY overcharged. I a turning off in-app purchases and I have sent my concern to the support team. I am waiting for a response. I would like to know what has been done for you.
Candy Crush is a rip off. I made the mistake of making a few in-app purchases. I was majorly overcharged for purchases I know I didn't make. The makers will do nothing to help you. It's hard to prove which purchases you did make. You won't get a full refund if you get one at all.
I definitely did n't make any purchases from candy crush and I am being charged. IT'S A RIP OFF!!!!!!
Once it occurred to me that I was being overcharged I decided to test it. I upgraded one time only and watched my credit card bill show the amount of $10 or so. A nice 9 dollar overcharge. I went backwards through my card statements and realized that there are a few thousand dollars instead of $100 over the past year and a half. I use iTunes for movie rentals etc and there is zero evidence that someone else has been using my account. This is most certainly an issue exclusive to the candy crush app for me. Customer service has been horrid - they also pretend it's the first they've heard of the issue. I'm not litigious but I'm seriously considering the organization of a class action lawsuit. If anyone is interested in pursuing the matter please let me know.
How do I stop overcharges on Candy Crush Saga?