Red light after connecting usb cable each time

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Level 1

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Red light after connecting usb cable each time

My ipod shuffle (4th gen) is weird and would not start. I know it's because someday I plugged out the usb cable right after I perform the sync task and forget to press the reject button first.

Now the symtons is: It won't start / recharge, and it even doesn't show any light. Each time I connect it to the PC or AC adaptor, it will show RED light in about 5 seconds, and after few seconds there will be no light and it just dies.

How can I fixed my poor faily new shuffle?

iPod shuffle

Posted on Jun 9, 2013 1:03 AM

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Answer 1

Delgadoh

Level 4

1,481 points

Jun 11, 2013 7:25 AM in response to exkaede

Hey exkaede,

Welcome to Apple Support Communities! I'd go ahead and try restoring your iPod shuffle to factory settings, so the software will be restored to its original factory condition with updates:

Restoring iPod shuffle to factory settings

http://support.apple.com/kb/HT1481

If your computer doesn't recognize the iPod and it isn't appearing in iTunes, take a look at this document:

iPod shuffle not appearing in iTunes

http://www.apple.com/support/ipodshuffle/assistant/itunes/#section_0

Best,

David

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