Q: How do I get a full uk refund for additional storage bought but realized not needed?

How do I get a full uk refund for additional storage bought but realized not needed?

All I wanted to do was upgrade my ipad 2 to ios 6 but in my settings it was greyed out and it told me I did not have enough storage to upgrade so I bought additional icloud storage and realised that this made no difference whatsoever

Now I was a refund but typical apple, one click to buy but a million and a phone call to get back

I just want this iPad upgraded and my refund for storage that aint storage!?? and someone to explain to me in LAYMAN's terms what the difference is between iPad storage and iCloud and what is the point if you cannot upgrade even though you bought more storage!?

Thank you