Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The iphone"iphone"could not be restored. An unknown error occurred(1015).

The iphone"iphone"could not be restored. An unknown error occurred(1015).

iPhone 3G, iOS 4.2

Posted on Jun 9, 2013 2:33 AM

Reply
Question marked as Best reply

Posted on Jun 9, 2013 2:34 AM

please what can i do to rectify this problem?

3 replies

Jun 9, 2013 2:35 AM in response to chicasmo

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

http://support.apple.com/kb/TS3694#error1015.

The iphone"iphone"could not be restored. An unknown error occurred(1015).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.