red battery display only

my ipod touch 4th gen suddenly wouldn't charge, or even when i connect it to the computer through usb cable, it will only display RED battery even pluged in for more than an hour. what could be the possible reason for this?..thank you

iPod touch

Posted on Jun 9, 2013 3:33 AM

Reply
1 reply

Jun 9, 2013 3:41 AM in response to rianna jane

Not Charge

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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red battery display only

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