itunes 11 crashes on load.

I have itunes 11. and every time i click on itunes, it crashes on load. instantly on task manager as not responding..


i have uninstalled, deleted, restored reinstalled and the same still happens.


why has everything about apple since ios6 turned to rubbish...

iPhone 4S, iOS 6

Posted on Jun 9, 2013 7:11 AM

Reply
1 reply

Jun 11, 2013 7:58 AM in response to arps83

Hello arps83,



Thanks for the question. The issue may not be directly related with the iTunes installation, however great job in troubleshooting so far. I have included two articles below that outlines unexpected quits and freezes with an iTunes installation, and great steps to isolating the issue:


iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421


iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1717



Thanks,


Matt M.

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itunes 11 crashes on load.

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