Audio Format not supported but songs used to work

Hi! So I got a brand new computer a week or two ago, used home sharing to transfer all my music from my old computer to my new computer, and everything seemed okay. However, today I decided to finally sync my iPod to my new iTunes library, and I got an error message for 100 songs saying "the audio format is not supported by the iPod" so the songs can't copy onto my iPod. This makes no sense to me, because the songs were literally on the iPod and able to play fine less than an hour ago, until I wiped everything off my iPod to sync it to the new iTunes. I checked the file format on a few of them, and they're AAC files. Also, I have about 900 songs in my iTunes library, and only 297 of them copied onto my new ipod, and I only got errors for 100 songs, so I just don't know where the rest went. Please help! I want my music back!


Also, none of the songs I had trouble with were downloads or youtube converts. All of them were either from CDs or purchased from the iTunes store and I'm using Windows 8 if that helps. Old youtube converted files kind of just didn't do anything (no error message but not on my iPod either), but files I youtube converted and put into iTunes today worked.


Message was edited by: carchiee

iPod touch (5th generation), iOS 6.1.3

Posted on Jun 9, 2013 8:20 AM

Reply
1 reply

Jun 9, 2013 8:49 AM in response to carchiee

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Delete iTunes puchases from computer and redownload by

Downloading past purchases from the App Store, iBookstore, and iTunes Store

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Delete CD songs and reimport

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Audio Format not supported but songs used to work

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