8 Replies Latest reply: Jun 11, 2013 1:49 AM by léonie
RobertDeanHansen Level 1 (0 points)

The only way to get a photo out is through edit with CS6. Has anyone else had this problem? I've tried rebuilding permisions and database to no avail. Until 3.4.5 I was very happy with the program. I get the following console error.

 

6/9/13 11:30:21.629 AM com.apple.security.pboxd[594]: CGSGetWindowTags: Invalid window 0x19e

6/9/13 11:30:21.629 AM com.apple.security.pboxd[594]: kCGErrorFailure: CGSSetHideOnDeact: error getting window tags

6/9/13 11:30:22.070 AM com.apple.launchd.peruser.501[162]: (com.apple.ubd[630]) Exited with code: 254

6/9/13 11:30:31.552 AM Aperture[587]: RVS:__54-[NSRemoteSavePanel _runOrderingOperationWithContext:]_block_invoke_0319 : Timeout occured while waiting for the window

6/9/13 11:30:33.995 AM com.apple.launchd.peruser.501[162]: (com.apple.ubd[633]) Exited with code: 254


MacBook Pro, OS X Mountain Lion (10.8.4), eight gigabytes of memory
  • léonie Level 10 (90,714 points)

    Robert,

    how exactly are you trying to export?

    File > Export > Original   or  File > Export > Version?

     

    Or are you using an export plug-in?

     

    For me, both " Export > Original" and "Export > Version" are working very well.

     

    Where are you exporting to? Your Desktop, an external drive, or a remote location?

    What kind of image files do you have? raw,jpeg, referenced or managed?

     

    Regards

    Léonie

  • RobertDeanHansen Level 1 (0 points)

    Any file export does not work, it just hangs for a while and then nothing it does not export versions or originals. I'm running 10.8.4

  • firstlaunch Level 3 (620 points)

    Try trashing your aperture.plist and see if the if still fails with the default settings.

  • léonie Level 10 (90,714 points)

    This looks like a known sandboxing error: See this long thread: Re: Create New Library

     

    • Repair permissions using Disk Utility.
    • Remove the Aperture's user preferences (com.apple.aperture.plist) from the User Library's Preferences folder as described here:

    Aperture 3: Troubleshooting Basics

    • Also remove the cached /Users/YourUserName/Library/Containers/com.apple.Aperture/Container.plist
    • Also remove the cached /Users/YourUserName/Library/Caches/com.apple.Aperture

    Your User Library is hidden by default in Mt. Lion - to open it in a Finder window use the "Go" menu from the Finder's main menu bar.

    • Quit Aperture, if it is running. Log off and on again.
    • Open the user library by using the Finder's "Go > Go to Folder" menu and hold down the options-key, until "Library" appears in the drop down menu. Select it.
    • In the widow that will open, scroll down to "Preferences"
    • From the "Preferences" folder  remove "com.apple.Aperture.plist".
    • From the "Containers" folder remove com.apple.Aperture/Container.plist
    • From the "Caches" folder remove com.apple.Aperture

    Then try to launch Aperture again.

     

     

    But deleting the "Preferences" file will cause Aperture to forget the preferences settings. Be prepared to have to reset all options you set using the Aperture Preferences panel.

  • RobertDeanHansen Level 1 (0 points)

    I decided to try an experiment and made a new user. Aperture now works! Now I have to transfer all my documents to the new user.

  • léonie Level 10 (90,714 points)

    Aperture now works! Now I have to transfer all my documents to the new user.

    You can either start to transfer all your documents to the new user account, for example by simply moving them to your public folder or the "Shared" folder, or you could trouble shoot your current account.

     

    • Look at the folders in your user library that I pointed to: Preferences, Caches, Application Support
    • Compate the settings in the System Preferences panel: Have you enabled any non-Apple Preferences panes ? Have you enabled Login Items in "User&Groups" for your current account?
    • Have you installed Aperture plug-ins, that are only active in your current account?

     

    Regards

    Léonie

  • RobertDeanHansen Level 1 (0 points)

    I'll have to check my preference panes, I use very specific stuff, ie... menu meters and NTFS stuff

  • léonie Level 10 (90,714 points)

    Try if turning on any of them in the user account that is working, will cause problems with Aperture. Then disable or uninstall that preference pane.