My I-pod shows up on my computer but is not recognized under devices in I-Tunes, any suggestions?

My I-pod shows up on my computer but is not recognized under devices in I-Tunes, any suggestions?

iPod nano, Windows 7

Posted on Jun 9, 2013 8:10 AM

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1 reply

Jun 11, 2013 8:12 AM in response to corky60

Hey corky60,


I'd go ahead and give the following troubleshooting steps a shot:

1. Try the iPod troubleshooting assistant:

2. Restart the iPod Service

3. Restart the Apple Mobile Device Service

4. Empty your Temp directory and restart

5. Verify that the Apple Mobile Device USB Driver is installed

6. Change your iPod's drive letter

7. Remove and reinstall iTunes

8. Disable conflicting System Services and Startup Items

9. Update, Reconfigure, Disable, or Remove Security Software

10. Deleting damaged or incorrect registry keys


You can read more about each step in detail in this article:


iPod: Appears in Windows but not in iTunes

http://support.apple.com/kb/TS1363


I'd start at the top and work through the steps until iTunes recognizes your iPod nano.


Take care,

David

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My I-pod shows up on my computer but is not recognized under devices in I-Tunes, any suggestions?

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