HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows
bergmanteam
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Q: ATH.exe has stopped working.  How do I stop getting this error message and fix the problem?

I keep getting the error message ATH.exe has stopped working. How do I fix the problem so I don't the error message anymore?

Dell Studio Laptop, Windows Vista

Posted on Jun 9, 2013 8:34 AM

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bergmanteam

Q: ATH.exe has stopped working.  How do I stop getting this error message and fix the problem?

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  • by AlanPMatthews,

    AlanPMatthews AlanPMatthews Jun 13, 2013 2:48 PM in response to bergmanteam
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    Jun 13, 2013 2:48 PM in response to bergmanteam

    There is a problem that Apple needs to fix (ha ha.. there are many but I digress) with ATH hanging after an ios device has been removed from the USB slot.

     

    Re-inserting the device creates a new ATH instance which has some kind of conflict with the existing (hung) instance.

     

    The solution is to end the process using CTRL-Alt-DEL and under processes there will mostlikely be two (or more). Kill them both, re-insert your device and it should sync OK.

     

    Apple - please fix this (and the firewall problem) immediately.