HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for Windows
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Q: Just downloaded iTunes update. When I try to play music window says "can't locate original"
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Jun 11, 2013 8:14 AMby jason269,Hello, namnibob.
Thank you for the question. This issue sounds like the media is either missing or iTunes is not directed to where your media is located. These articles will help you locate music and download any purchased media from the purchased section of the iTunes Store that you are missing.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.
