HT203528: Get help using iCloud Mail

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Charles Hodges

Q: Cannot receive iCloud mail in Outlook

For some reason, all of a sudden, I cannot receive my iCloud account email in Outlook, although I can do so on my iPhone and iPad.  I get the message, "Mail could not be received at this time.  The server for the account iCloud returned the error 'Authentication Failed'.  Your username/password or security settings may be incorrect.  Would you like to try re-entering your password?"

 

Any suggestions?  I have not changed any settings in Outlook and this just started a few days ago.

 

Thanks for your help.

iMac, Mac OS X (10.7.4)

Posted on Jun 9, 2013 10:02 AM