Previous 1 2 3 4 Next 48 Replies Latest reply: Feb 20, 2014 9:28 AM by thomas_r.
Fatboy101 Level 1 (0 points)

I recently updated 'Safari' and now "Installmac" has become my search engine....How do I get it back to Google? I already set it to Google by---> (Safari/Preferences/Default Search Engine, Google) but "Installmac" STILL  'takes over' the search...AaaaRghhhhhh >:-/


iMac
  • Klaus1 Level 8 (47,770 points)

    What Mac do you have and what version of OS X?

  • JavaCoderEx Level 1 (0 points)

    This is happening to me as well. I don't think it had anything to do with a software update from Apple but is likely from some other malware. I have deleted everything I could find - preferences wise - and am unable to determine how to re-install Safari. I can't delete it and it isn't in the store. The only version to download is the old one. I would like help with this issue as well.

  • Klaus1 Level 8 (47,770 points)

    Your problem may not be exactly the same as that of the original poster of this thread, and it can be very confusing for everybody if we try to answer more than one question in each thread.

     

    In order for us to give your problem our undivided attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X.

  • Fatboy101 Level 1 (0 points)

    Klaus1....

    6.0.5

    While on iTunes Friday, a message popped up saying there was an update to Safari, so, as usual, when done with what I was doing, I installed/updated my machine, now as I'd mentioned, even though I have Google set as my 'preferred search engine' (or, if I highlight something, right click on it, get the pop-up box with 'search with Google') I get search results but with 'Installmac' (I've attached a screen shot of what happened when I searched for Jethro Tull in Google!)Screen Shot 2013-06-09 at 9.42.30 PM.png

  • Fatboy101 Level 1 (0 points)

    PS...This only happens if I search from the address bar at the top of the screen (where I ALWAYS search from) NOT if I go to "Google.com", it will stay with Google if I do it that way.......I have Google saved as a bookmark so I know it's only 1 extra click but I'm more concerned as to WHY it's happening

     

    PPS....I have an iMac

     

    THANKS!

  • Linc Davis Level 10 (192,709 points)

    Back up all data, then remove the "Genieo" spyware by following the instructions on this page.

  • Fatboy101 Level 1 (0 points)

    Linc,

    Nope....still does the same thing

  • Linc Davis Level 10 (192,709 points)

    Then get rid of your useless, time-wasting "anti-virus" software, or refer to its developer for support.

  • thomas_r. Level 7 (30,742 points)

    I'm not familiar with anything that sets your search engine to "search.installmac.com," so I can't tell you precisely what to look for. However, it's almost certainly an extension that is installed in Safari. Go to Safari's preferences window and click the Extensions button. What does it show there? Try disabling extensions, one at a time, and see when the problem goes away.

  • thomas_r. Level 7 (30,742 points)

    Linc Davis wrote:

     

    Then get rid of your useless, time-wasting "anti-virus" software, or refer to its developer for support.

     

    Fatboy101 never said anything about anti-virus software. Are you aware of some anti-virus software that changes the browser's search engine to search.installmac.com? If so, which one is it?

  • andyBall_uk Level 7 (20,490 points)

    >>I'm not familiar with anything that sets your search engine to "search.installmac.com,"

     

    'optional' software installs via Genieo, branded 'installmac' but owned by them  .

  • Linc Davis Level 10 (192,709 points)

    I'm sorry, I responded to the wrong thread. It's because I've been having problems with my account on this site lately.

     

    I agree with Thomas about what you should do.

  • thomas_r. Level 7 (30,742 points)

    I'm sorry, I responded to the wrong thread. It's because I've been having problems with my account on this site lately.

     

    You're not alone. I've got several topics right now that I can't see responses on, and reporting posts is hit-or-miss lately.

  • thomas_r. Level 7 (30,742 points)

    'optional' software installs via Genieo, branded 'installmac' but owned by them  .

     

    Can you be more specific about that? The variants of Genieo I'm familiar with use search.genieo.com as the search engine. Is "installmac" one of their partners, and does the Genieo installer for them use search.installmac.com instead? (Unfortunately, the page that used to link to all of Genieo's partners seems to require logging in with a Google account now.) Where might I find this variant?

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