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OS X 10.8.4 will not install.

I just found an update in the AppStore for iTunes and OS X updates. I am currently running 10.8.3 and have had no previous troubles updating my software. However upon pressing 'update' I am told the computer must restart. I click yes and OS X reboots and says it's installing the update. After a restart the software just says I am still running 10.8.3. I have done this three times now with no avail, and the AppStore is still asking me to update my system.


Is this a known problem?


I'm using a 21.5 inch iMac late 2009. 3.06GHz Intel Core 2 Duo, 4GB DDR3 RAM, 256MB ATI Radeon HD 4670, 1TB Hitachi HDD.


Software currently 10.8.3 (as mentioned.)

iMac, OS X Mountain Lion

Posted on Jun 9, 2013 5:08 PM

Reply
2 replies

Jun 9, 2013 5:11 PM in response to Ethanace

Give this a try:


Repair the Hard Drive and Permissions - Lion/Mountain Lion


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Repair


When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.


After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).

Jun 14, 2013 10:30 PM in response to Ethanace

I had a similar problem with trying to update using the App Store, and being told that the software was "installed" yet I was still only running 10.8.3.


The App Store was continually saying the 10.8.4 was available but with many tries I still could not download or install it.


And there are a few links to the OSX 10.8.4 (Combo) update that actually lead to a "Cant find this page error" on the Apple site and the App Store.


I did find a link to just the vanilla flavoured OSX 10.8.4 update here at http://support.apple.com/kb/DL1658 which is a smaller download of 359mb rather than 849mb with the combo update.


The simple OSX 10.8.4 update downloaded fine with Safari and I installed it with no problems from the finder. A few opening's on closing's of the App Store app made the update flag finally disappear.


I have since come back here to report this and then found the link to 10.8.4 Mountain Lion Update v10.8.4 (Combo) at http://support.apple.com/kb/DL1659 above and found that this link also starts to download the update through Safari and while I decided that I no longer needed it, I would presume that it would still install fine from the finder like the OSX 10.8.4 update did if you want to go that way.


So it seems to me that there is a problem with (maybe occasionally) updating from the App Store, but if you download from either of the two "hard" links above and install from the finder it should be fine.

OS X 10.8.4 will not install.

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