apple tv requires constant signing in with apple id
I constantly have to sign in using my apple id and reopen home sharing on itunes, any ideas why?
AppleTV 2, OS X Mountain Lion (10.8.4)
User profile for user:
judysings
User level:
Community Specialist
Hi michaelwkelley,
The article below has some troubleshooting steps relating to Apple ID and Home Sharing.
Home Sharing requires all computers, iOS devices, and Apple TVs (2nd generation and 3rd generation) to use the same Apple ID.
To verify your intended Apple ID is enabled on all of your devices:
On Apple TV, navigate to Settings > Computers and look in the bottom-left.
On your iPod touch, iPhone, or iPad, navigate to Settings > Music.
On your computer, open iTunes. Open the File menu and select Home Sharing. If the incorrect Apple ID is listed in iTunes, do the following:
- Go to File > Home Sharing and choose Turn Off Home Sharing.
- Choose File > Home Sharing > Turn On Home Sharing.
- When prompted, enter the Apple ID you'd like to use.
- Click Turn On Home Sharing, then Done.
A maximum of five computers can use Home Sharing at one time. If this limit has been reached and you want to add a new Home Share, deauthorize one or more computers by choosing Deauthorize Computer from the Storemenu in iTunes. For more information about authorization and deauthorization, see About iTunes Store authorization and deauthorization.
If the settings are correct on all devices as indicated, you may just need to update your Apple ID information.
I've included information on how to do that as well.
Frequently asked questions about Apple ID
Hopefully, one of these two avenues will help with your issue.
Cheers,
Judy