Why can't I download apps I have to pay for on my new iPad Mini. I have had an Apple id for my iPhone for years. When I try to download apps to my iPad, it says I need to confirm billing info. After I do that, which is the same info as always, it tells me

Question

Level 1

0 points

Why can't I download apps I have to pay for on my new iPad Mini. I have had an Apple id for my iPhone for years. When I try to download apps to my iPad, it says I need to confirm billing info. After I do that, which is the same info as always, it tells me

Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.

Posted on Jun 9, 2013 9:24 PM

Reply

Answer 1

Skydiver119

Level 9

53,399 points

Jun 10, 2013 5:26 AM in response to rfunderburk

Could the credit card be expired?

Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.

In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.

Reply