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iMac connection timeout? Help please..

Whenever I try to connect to my wifi, it says connection timeout. I tried erasing my preferred networks , rearranging the service order, switching my router on and off but to no avail. I updated my software to OS X 10.8.4 from 10.8.2 . When I open Network Diagnostics, the network status shows wifi green and the rest failed. I also tried using network setup assistance but when I type my password it says password invalid.

Thank you in advance

iMac, OS X Mountain Lion (10.8.4)

Posted on Jun 10, 2013 1:36 AM

Reply
11 replies

Jun 10, 2013 2:25 AM in response to dotty4303

Hi dotty4303 - ther could be anumber of reasons for this so let's try and narrow down the scenario.


Where is your iMac and your router located?

What router do you have?

What password is failing? Is it the password to log into your router or the one for your Internet account?

Who is your Internet provider?

Are you able to connect your iMac to your router via Ethernat cable?

Are other devices connected to your router? If so what devices are there?


Cheers

Michael

Jun 10, 2013 3:29 AM in response to dotty4303

Not sure if any of the following will help, and you may have already tried several of the suggestions, but Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.

However, sometimes any one of the following may help although, unfortunately, not always. In no particular order:

  • Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
  • Change the wifi channel on the router
  • Create a new Network Location: http://support.apple.com/kb/HT5289
  • Reboot the router


Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion:

http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook


...and this link:

http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/



Jun 10, 2013 3:33 AM in response to Paul_31

Also, just to rule out the possibility of one of the following being the cause, do you have any anti-virus software installed, or programs that claim to speed up your Mac or otherwise improve security? There are some apps that are known to cause connectivity problems for some users. Those that spring to mind as possible contenders are: Avast, Kaspersky, Norton, MacKeeper and Peer Guardian. Occasionally Little Snitch has caused problems for some if it isn't the latest version running in MLion.

Jun 10, 2013 4:06 AM in response to dotty4303

It seems your router is ok since other devices can connect to it. I assume, the password that's failing when using your iMac is the WiFi password/key rather than the actual password for your Internet provider. Make sure your are using the same Security as defined by your router (e.g. WEP, WPA, WPA2, ...). As Paul_31 mentioned, WPA2 would be best, but for now just make sure you're using the same as your router.


Can you log onto the router and confirm the type of security?

What security is your iMac's WiFi using?


Cheers

Michael

iMac connection timeout? Help please..

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