My ipod classic is displaying the red ' x ' and gives the URL www.apple.com/support/ipod. When i plug it into the computer it wont show up on itunes on either my mac or pc. And i have tried using other cables etc
iPod classic (120 GB)
Hey Tpotter118,
If you are having issues with your iPod Classic, check out the following article for troubleshooting.
http://support.apple.com/kb/ts1463
Resolution
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Ipod Classic not working and will not connect to computer
