I am running 10.6.8 and suddenly I get a blue screen for no apparent reason. Have to restart. Any ideas about why? Not sure where to start, except to run virus software...
MacBook Pro, Mac OS X (10.6.8)
seaner49 wrote:
I am running 10.6.8 and suddenly I get a blue screen for no apparent reason. ..
You may have to take the computer to the Apple store to have it checked out.
You need to first backup your Users files to a external storage drive (not/just only TimeMachine as it may fail to restore)
Most commonly used backup methods
and then run through these user tips to look for a possible cause/solutions.
Blue Screen while your using it is basically a kernel panic that didn't get out of hand to force a "you need to restart"
Gray, Blue or White screen at boot, w/spinner/progress bar
You need to restart, panic report assistance
It's usually caused by outdated third party software, but can be caused by OS X or hardware issues.
Definitely don't install any anti-virus software at this point. This problem isn't due to any kind of malware, and anti-virus software could worsen or obscure the cause of the problem.
This may be a kernel panic. Check for a kernel panic log by opening the Console app and looking in the System Diagnostic Reports section, under Diagnostic and Usage Information. If you see any kernel panic logs, post the contents of the most recent one here.
OK, there is one entry. Let me know if it might be relevant:
Process: mds [33]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier: mds
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2013-06-10 08:13:36.634 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 2 Dispatch queue: Main compaction scheduler
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff827bed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff827bf3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff822d6902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff822d5d8f CFRunLoopRunSpecific + 575
4 mds 0x000000010000c7e3 0x100000000 + 51171
5 mds 0x0000000100004aa0 0x100000000 + 19104
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff827d7c0a kevent + 10
1 libSystem.B.dylib 0x00007fff827d9add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff827d97b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff827d92de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff827d8c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 2 Crashed: Dispatch queue: Main compaction scheduler
0 com.apple.spotlight.index 0x00000001001dfab9 mergeIndexData + 9578
1 com.apple.spotlight.index 0x000000010015c3b5 _ContentIndexMergeIndexes + 290
2 com.apple.spotlight.index 0x000000010015c681 ContentIndexMergeIndexes + 472
3 com.apple.spotlight.index 0x0000000100138be4 OuterMerge + 1288
4 com.apple.spotlight.index 0x000000010013a6b0 si_mergeIndex + 3237
5 com.apple.spotlight.index 0x00000001001339c0 runLoop + 54
6 com.apple.spotlight.index 0x0000000100142d61 work_fun + 623
7 libSystem.B.dylib 0x00007fff827d98d2 _dispatch_queue_drain + 251
8 libSystem.B.dylib 0x00007fff827d9734 _dispatch_queue_invoke + 57
9 libSystem.B.dylib 0x00007fff827d92de _dispatch_worker_thread2 + 252
10 libSystem.B.dylib 0x00007fff827d8c08 _pthread_wqthread + 353
11 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff827d8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff827d8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff827d8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff827d8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff827d8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff827d8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff827d8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff827d8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff827d8aa5 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x00007fff704805e0 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x8000000114271dff rbp: 0x000000011aa41870 rsp: 0x000000011aa2f120
r8: 0x0000000100233b88 r9: 0x000000011aa3228e r10: 0x32f768c28d22c000 r11: 0x0000000000000212
r12: 0x0000000104e00050 r13: 0x0000000000000000 r14: 0x8000000000000dff r15: 0x0000000114271000
rip: 0x00000001001dfab9 rfl: 0x0000000000010246 cr2: 0x0000000113835000
Binary Images:
0x100000000 - 0x1000cefef mds ??? (???) <DF032861-771E-0058-96F3-975E81A426E0> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0x100104000 - 0x100229ff7 com.apple.spotlight.index 10.6.3 (507.15) <5C193018-78E8-2C30-0AEB-D50424AFB8F3> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x10026a000 - 0x10026cfff com.apple.MDSChannel 1.0.1 (1.0.1) <83D6B378-EFC4-9ABE-038C-B9B0C7903E55> /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x116cb0000 - 0x116dc0fef libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <858DF860-ADB4-21E0-DF66-DA284ACACD32> /usr/lib/libmecab.1.0.0.dylib
0x116fef000 - 0x116ff5fff libgermantok.dylib ??? (???) <9EC6553C-3AB3-F43B-69C1-D12C4EBF43B7> /usr/lib/libgermantok.dylib
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <DD3F7F3E-8612-A7BD-F508-9EF29132C419> /usr/lib/dyld
0x7fff8008a000 - 0x7fff8030cfff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff80376000 - 0x7fff80385fff com.apple.NetFS 3.2.2 (3.2.2) <0A19AF05-F331-2762-A03C-CA78E86C7810> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff803ee000 - 0x7fff805acfff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
0x7fff805d1000 - 0x7fff805fcff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
0x7fff809bf000 - 0x7fff80a4ffff com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff81277000 - 0x7fff81288ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
0x7fff81bd4000 - 0x7fff81c1eff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff821b3000 - 0x7fff82270fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff82273000 - 0x7fff82289fef libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
0x7fff8228a000 - 0x7fff82401fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff82534000 - 0x7fff827bdff7 com.apple.security 6.1.2 (55002) <D224882B-D57B-83AF-3781-548BCEACB327> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff827be000 - 0x7fff8297ffef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff82980000 - 0x7fff829bafff com.apple.bom 10.0 (164) <316D9EB3-6D33-6E57-F63A-BA4DCFCE9941> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff839d4000 - 0x7fff839e1ff7 com.apple.AppleFSCompression 24.4 (1.0) <F166C101-4B79-6672-96CE-6A8604890985> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8401f000 - 0x7fff8401fff7 com.apple.CoreServices 44 (44) <616722B1-5E79-DCCF-BF5E-0DD5802CCBD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8402c000 - 0x7fff84032ff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <FD5CF2E6-E5FF-1E2A-37E0-304722DA15E1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff84448000 - 0x7fff8455eff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x7fff84599000 - 0x7fff84652fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <E8FFCEA1-3BE3-F0C9-07EA-C37678C4D2F5> /usr/lib/libsqlite3.dylib
0x7fff846a8000 - 0x7fff846f4fff libauto.dylib ??? (???) <328CCF97-091D-C529-E576-C78583445711> /usr/lib/libauto.dylib
0x7fff8473b000 - 0x7fff8475bfff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff84b62000 - 0x7fff84bc2fe7 com.apple.framework.IOKit 2.0 (???) <2D2A51AA-4021-0F64-BE58-B0ED5388D899> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff84bc3000 - 0x7fff84c04ff7 com.apple.SystemConfiguration 1.10.9 (1.10.2) <642854D8-F4EF-4685-42A6-E48A1904D885> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff84ed9000 - 0x7fff84f01fff com.apple.DictionaryServices 1.1.2 (1.1.2) <6B8C5FB6-FE6F-3345-0441-BED51E815379> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff84f12000 - 0x7fff85246fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff85533000 - 0x7fff8556efff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff857e3000 - 0x7fff85860fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff86912000 - 0x7fff869c8ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff869cb000 - 0x7fff86a9ffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff87185000 - 0x7fff87191fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <A21B7E3A-1EDD-7684-ACC1-72587034A020> /usr/lib/libbz2.1.0.dylib
0x7fff87390000 - 0x7fff87488ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <208C6671-4A63-B101-9885-7ECCE25DC34D> /usr/lib/libiconv.2.dylib
0x7fff87a4a000 - 0x7fff87a5bfff com.apple.DSObjCWrappers.Framework 10.6 (134) <CF1D9C05-8D77-0FFE-38E8-63D8A23E92E1> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff88242000 - 0x7fff88250ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff88251000 - 0x7fff882f1fff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff88b0a000 - 0x7fff88b0eff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff897bd000 - 0x7fff897befff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Thanks!
Copy your users files folders (music, pictures, movies, documents etc) to a external drive.
Stick your 10.6 disk into the machine and reboot holding the c key down.
Second screen in is a option under the Utilities menu to Disk Utility
Select your boot drive on the left and First Aid > Repair Disk and Permissions.
Quit.
Where you see the OS X installer, install OS X. This will replace just OS X with a clean copy and most programs of Apple are replaced, most third party programs will not be affected and your files are safe.
Once that is done select Quit or restart at the top menu.
Once you log into OS X, do Apple Menu > Software update until clear. This will bring all your Apple software up to date.
Next you have to go around and check for updates for all your third party software and if you can't, then uninstall those ones using the developers uninstall method.
If it's a program your using and then it causes Blue screen, it's likely that one.
If you run though the Steps here, you also can find out if it's a Hardware Issue causing your problems.
No, that's not a kernel panic log. If that's the only thing there, these must not be kernel panics, or are crashing in such a way that no log is saved. (I have seen that happen before.)
Is there anything reproducible about these crashes, or do they happen completely randomly? How frequently do you see it happen?
Really, they happen randomly-just while on Safari cruising around the internet. Have had 3 or 4 instances.
The whole desktop just turns to a blue screen and won't do anything. Then the only option I have is to restart...
Blue screen from nowhere....
