1 Reply Latest reply: Jun 12, 2013 8:30 AM by judysings
Pamfromkansas Level 1 Level 1 (0 points)

I have a 2009 Lincoln MKS. My bluetooth was working fine. Phone calls and music.  Until one day last week, my music no longer could be played  thru the car. I can still receive and make phone calls. It says the phone is connected. I have read through the dicscussions and have seen two resolutions. They were both from a couple of years ago, so I wanted to check and make sure they were still correct. 1) delete the phone and reinstall or 2) turn off location services and siri and see if the phone/music connects. Suggestions on which would be better?  Thanks so much for any comments or suggestions.

  • judysings Community Specialists Community Specialists (4,065 points)

    Hi Pamfromkansas,



    I'm sorry to hear you are having issues with your Lincoln stereo / bluetooth connection.

    The following two articles may be helpful for this issue:


    Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility



    Some car stereos and accessories that use Bluetooth for control and playback may require a firmware update to work as expected with the AVRCP 1.4 support added in iOS 6.

    Symptoms may include:

    • Unable to control playback through Bluetooth
    • Song name, artist, and other information is not displayed on the car stereo


    iOS 6 supports AVRCP 1.4, the latest Bluetooth standard for control and playback. Your car stereo (sometimes called a head unit) may require a firmware update to correctly support the Bluetooth standard.

    Several manufacturers, including Advent and Pioneer, have announced plans to provide an update or already have one available. Please contact your car stereo manufacturer to see if a firmware update is available.



    iOS: Troubleshooting car stereo connections


    I hope this information helps ....

    Have a great day!


    - Judy