Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my touch5 just been stolen today,and I didn't turn on the "icloud"APP,so I can't find it's location right now,is there anyway can help me with the problem?I just wanna lock my itouch so nobody can use it,is there any surpport for me?

Dear Apple:

My touch has been stolen today,I just bought in Feb,and I didn't keep the serial number of my touch,I have no idea how to find the number,when I tried to find it on ICLOUD, I founded that my touch is "offline",so all I can do now is asking for your help,is there anyway can help me with the number of my touch?because I wanna lock it so the thief can't use it or change my data,can I have my serial number in store?or other place?Thank you so much for your help!

best wishes!


your Cassie

iPod touch, iOS 6.1.3, itouch 5

Posted on Jun 10, 2013 8:43 AM

Reply
2 replies

Jun 10, 2013 8:52 AM in response to 猫骨匣

No. The only way to find it now is the same way you would find your purse or wallet if they are lost.


There is also no way to earse it either. I would suggest you change all paswords for any accounts on the iPod.


Report it to the police. The store from which you purchase it might be able to help you with the serial number. It is at least worth a call to them to check on that.


Allan

my touch5 just been stolen today,and I didn't turn on the "icloud"APP,so I can't find it's location right now,is there anyway can help me with the problem?I just wanna lock my itouch so nobody can use it,is there any surpport for me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.