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All replies
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Helpful answers
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Jun 10, 2013 11:05 AM in response to SammieMeganby lllaass,You said " itunes claims there is nothing to restore it to" What is the exact wording of the error message?
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Jun 10, 2013 11:11 AM in response to lllaassby SammieMegan ,Itunes has detected an ipod in recovery mode. You muse restore this ipod before it can be used with itunes
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Jun 10, 2013 12:04 PM in response to SammieMeganby lllaass,Then what happens when yot connect to computer and restore via iTunes? Error message?
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Jun 10, 2013 12:25 PM in response to lllaassby SammieMegan ,Yeah! It says to check internet connection when i have internet an connection!
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Jun 10, 2013 12:28 PM in response to SammieMeganby lllaass,Did the message say it could not connect to update server? If so then
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
If not what did the message say (as I asked in my previous two replies)
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Jun 10, 2013 12:34 PM in response to lllaassby SammieMegan ,When itunes opened it come up with and when i clicked on the restore ipod button it come up with Itunes has detected an ipod in recovery mode. You muse restore this ipod before it can be used with itunes and i replied to you
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Jun 10, 2013 1:10 PM in response to SammieMeganby lllaass,But you said it also daid this " says to check internet connection "
Again, what did the error message say.