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folder and question mark icon after new hard drive install

I just installed a new hard drive in iMac 27" late 2009.

The new hard drive is the same kind as the original one, a seagate, except the new HD is 2TB.


Upon booting for the 1st time, I received the foler icon with a question mark. I thought I was supposed to get the apple icon.


Thoughts anyone?


I can hear the hard drive running.

I did get the white screen and chime as well


Thank you!!

iWeb '08

Posted on Jun 10, 2013 11:10 AM

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Posted on Jun 10, 2013 11:14 AM

You need to partition and format the drive then install OS X onto it.


Drive Partition and Format


1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.


2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.


4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.


5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.


6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.


Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.


When formatting is completed quit DU and return to the installer. Complete the installation of Snow Leopard.

1 reply
Question marked as Best reply

Jun 10, 2013 11:14 AM in response to Livvy1976

You need to partition and format the drive then install OS X onto it.


Drive Partition and Format


1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.


2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.


4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.


5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.


6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.


Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.


When formatting is completed quit DU and return to the installer. Complete the installation of Snow Leopard.

folder and question mark icon after new hard drive install

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