The file was downloaded to my laptop from my itunes store - not transferred from another computer - i cannot locate the song at all on my hard drive or in my itunes folder through "finder"
Ive tried all the trouble shooting suggestions - is there a way you can just "re-download" it?
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge. You'll want to first delete the tracks from your list in iTunes, then access the purchased page:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Retrieving data ...