1 Reply Latest reply: Jun 10, 2013 3:02 PM by Carolyn Samit
salami613 Level 1 Level 1

So today I turned on my Macbook Pro, went on Safari and logged into Facebook as per the usual daily routine. Before Facebook finished loading, my Safari browser just quit. I tried probably up to 5 times and the same thing happened over and over again. I tried logging onto Facebook using Google Chrome and got an "Oh Snap" msg. Every other website (including this one) works perfectly fine. What's going on?????????

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.4)
  • Carolyn Samit Level 10 Level 10

    Try this on Safari...


    From your Safari menu bar click Safari > Preferences then select the Security tab.


    Deselect:  Allow all other plug ins


    Quit and relaunch Safari. Try Facebook. If that made a difference, follow the instructions for trouble shooting third party plugins here.


    If it's not a plug in issue, select the Extensions tab in the Safari > Preferences pane.


    If there are any installed, turn that off, quit and relaunch Safari to test.


    If nothing above has helped, please post a Safari crash report in your reply.



    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.


    Now *copy/paste the entire contents* of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.