A Samsung Expess phone can not receive my Text messages but iPhones have no trouble. The Samsung phone is on the same carrier and can receive texts from another iPhone. What could be wrong?

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Level 1

1 points

A Samsung Expess phone can not receive my Text messages but iPhones have no trouble. The Samsung phone is on the same carrier and can receive texts from another iPhone. What could be wrong?

My wife's Samsung Express can not receive my text messages, but it can receive text messages from my sons iPhone. I have deleted her from my contacts and re entered but still her phone is unable to receive my texts.

Any help is appreciated.

Thx.

iPhone 4S, iOS 5.1.1

Posted on Jun 10, 2013 5:40 PM

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Answer 1

griff w

Level 4

3,622 points

Jun 13, 2013 6:23 AM in response to ti1888

HI there,

This may be a setting with iMessage that is causing this to happen. The article below outlines the troubleshooting process for messages.

iOS: Troubleshooting Messages

http://support.apple.com/kb/ts2755

If an iMessage cannot be sent, it will be resent using SMS or MMS, depending on the content. You can turn this behavior on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.

-Griff W.

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