1 Reply Latest reply: Jun 17, 2013 2:43 PM by sherlockolly
vicjab13 Level 1 Level 1

Facetime gives a call failed message almost immediately after attempting to make a call.  It was working fine but just stopped.  My software is up to date.  I've tried restarting my computer and still no resolution to the problem.

MacBook Pro, OS X Mountain Lion (10.8.4)
  • sherlockolly Level 1 Level 1

    I have the same problem.


    What I found is that quitting and restarting FaceTime app prompts me to log in to FaceTime (as if Keychain forgot the password?). Then the app just "stalls". So I quit and restart FaceTime and it prompts me to confirm my identities (so, one step further). Then the app just "stalls" again. Finally if I quit and restart FaceTime once more, I have my contacts list and can make or receive a call.


    I go through this three-starts dance each time I want to use FaceTime and it's a reliable workaround.


    Is this the same for you?