HT201400: If you can’t connect to the iTunes Store

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Joyceski

Level 1 (0 points)

Q: I have always been able to connect to I tunes and app store. Now I have not been able. My wi fi connections are good for other apps. I have tried to power down my Ipad with no help Joyce

My Itunes and app store app. will not allow me to connect. Other apps are wworking ok. thanks Joyce

iPad 2

Posted on Jun 11, 2013 4:58 AM

I have this question too

Q: I have always been able to connect to I tunes and app store. Now I have not been able. My wi fi connections are good f ... more

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Helpful answers

by Diavonex,

Diavonex Jun 11, 2013 5:10 AM in response to Joyceski
Level 9 (66,735 points)

Jun 11, 2013 5:10 AM in response to Joyceski

1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.

2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.
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by Algh0044,

Algh0044 Jun 12, 2013 1:50 AM in response to Joyceski
Level 1 (0 points)

Jun 12, 2013 1:50 AM in response to Joyceski

Hi,

Go to setting and then select General then Date & time then put automatically ON, I'm very sure this will fix the issue.
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