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Hi. My iTunes on my MacBook Pro won't open.

The icon bounces, it looks like it's going to go, and then I get an empty error/message box with a blinking "Ok." Help

MacBook Pro, Mac OS X (10.6.8)

Posted on Jun 11, 2013 5:27 AM

Reply
1 reply

Jun 13, 2013 8:40 AM in response to farrek

Hello, farrek.


Thank you for the question. There are a couple solutions that may resolve this issue. Downloading and installing iTunes again can correct this issue. Another possibility could be a unusable iTunes library file that might result in having to rebuild your iTunes library. This does not mean that your iTunes Media folder is compromised or damaged. Here are some troubleshooting solutions to assist you with this issue.


iTunes for Mac: May quit unexpectedly on launch

http://support.apple.com/kb/TS3494


Troubleshooting iTunes installation on Mac OS X

http://support.apple.com/kb/ht2311


iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/HT1451


Cheers,


Jason H.

Hi. My iTunes on my MacBook Pro won't open.

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