It sounds like you are not able to burn a CD in iTunes on your Windows computer. I found an article to help isolate and troubleshoot issues with burning CDs in iTunes.
I recommend starting with these steps from the article and then working your way through the rest of the article:
Here are a few tips you can try to solve common issues burning discs with iTunes for Windows.
You can find the full article here:
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I am having the same issue. I downloaded and installed the latest version if iTunes and still get the message
"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.
So, if the fix is to download and reinstall iTunes, and that does not work, what is next?