I get message registry settings used by iTunes drivers for importing and burning cds and dvds are missing. what can I do?

Hello Debra,

It sounds like you are not able to burn a CD in iTunes on your Windows computer. I found an article to help isolate and troubleshoot issues with burning CDs in iTunes.

I recommend starting with these steps from the article and then working your way through the rest of the article:

Here are a few tips you can try to solve common issues burning discs with iTunes for Windows.

• Download and install the latest version of iTunes.
• See "Can't burn a CD in iTunes for Windows" for basic troubleshooting steps. If you continue to have difficulty, then continue with the additional troubleshooting steps below.

You can find the full article here:

iTunes for Windows: Additional troubleshooting tips for burning issues

http://support.apple.com/kb/ts1374

Thank you for posting in the Apple Support Communities.

Best,

Sheila M.

I am having the same issue. I downloaded and installed the latest version if iTunes and still get the message

"The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

So, if the fix is to download and reinstall iTunes, and that does not work, what is next?

Thanks!

-Bob