I was messing around with features to what they did. now I have a white screen. Can I undo this?

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Level 1

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I was messing around with features to what they did. now I have a white screen. Can I undo this?

Hi all i'm brand new to mac. I was checking out features on the system to see what they do. I came to the disk readibility feature where i could determine if it read or read and write etc. im not sure what i did but upon exiting i was locked out ( a red minus displayed on the icon) of my hard rive contents. I couldnt even see what storage space was available etc... i freaked out and restarted the computer, now I have a white screen. How do i fix this?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 11, 2013 11:37 AM

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Answer 1

dominic23

Level 10

83,904 points

Jun 11, 2013 11:43 AM in response to keila007

A new Mac comes with 90 days of free tech support from AppleCare.

AppleCare: 1-800-275-2273

Call AppleCare.

Best.

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Answer 2

keila007 Author

Level 1

0 points

Jun 11, 2013 11:58 AM in response to dominic23

😟 already expired

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Answer 3

Eric Root

Level 10

684,033 points

Jun 11, 2013 1:13 PM in response to keila007

Information. If you live near an Apple Store, you can make a Genius Bar appointment.

Startup Issues - Resolve

Startup Issues - Resolve (2)

Genius Bar Reservation

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Answer 4

Old Toad

Level 10

207,409 points

Jun 11, 2013 1:33 PM in response to keila007

Try booting into Safe Mode, Mac OS X: Starting up in Safe Mode. If you can then try rebooting normally.

OT

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Answer 5

keila007 Author

Level 1

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Jun 11, 2013 1:49 PM in response to Old Toad

thanks for the reply. I tried safe boot. But I have a gray screen with the apple icon in the middle but it does nothing i cant log in or anything. I think its literally hiding. I think thats what i did i selected no one from who an see this computer ...aarrrgghhhhhhh... any other suggestions?

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Answer 6

Old Toad

Level 10

207,409 points

Jun 11, 2013 1:56 PM in response to keila007

See if you can boot into the Recovery HD by holding down the Command+R keys during boot. If you can you can 1 - run disk utility to repair the disk and repair disk permissions or 2 - reinstall the system.

Apple - OS X Recovery restores your Mac with a few clicks.

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