1 Reply Latest reply: Jun 13, 2013 12:46 PM by griff w
abhishek rana Level 1 (0 points)

I m using my Ipad 2 frm past 1 yr and last week i left my ipad on charging from morning till night, when i came back home my ipad was swiched off (it was on when i left on charging). I tried a lot to turn it on. pressed both button together but nothing worked out. its been a week and my ipad is dead. but it gets on when i connect it to charger and when i remove the charger it is again switched off. and that too it works only for few minutes on charger and gets switched off. i am really searching for the solution. please do help.

iPad 2, iOS 6.1.4
  • griff w Level 4 (3,465 points)

    Hi there,


    There is a section of the iPhone troubleshooting guide that may be helpful for this particular situation.

    Note: This article was written for the iPhone, but the troubleshooting steps listed below will be applicable to your iPad as well.

    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 15 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen HT1650_2.jpg. Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.


    iPhone: Hardware troubleshooting



    Hope that helps,

    Griff W.