whenever I do this, the apple symbol appears for a second and then it has the red cross symbol again - which tells me to go to the support part of the apple website; so i end up back where i started, anybody know what i can do?
I just wanted to restore my ipod nano, it told me to go to the support area of the apple website which i did andi followed the steps and they worked for about 2 seconds and then it told me to go back to the support area. it is fairly old but i dont understand why it will not reset?
iPod nano, fairly old blue ipod nano, 8 GB
