Q: My 160 gig classic freezes itunes

Hey Glitch_Dancer503,

MY suggestion would be to put the iPod Classic into disk mode. After that the restore option should not be as difficult.

Putting iPod into Disk Mode

http://support.apple.com/kb/ht1363

iPod devices with a Click Wheel

1. If necessary, verify that your iPod has a Click Wheel.
2. Before placing the iPod into Disk Mode, verify that it is charged.
3. Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
4. Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
5. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.

6. Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".

Thanks for using Apple Support Communities.

Regards,

-Norm G.