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my new macbook pro looses internet connection, does anybody have the same problem?

Occasionally, my macbook pro looses internet connection. Older version does not have any problem.

Mac Pro, iOS 6.1.4

Posted on Jun 11, 2013 6:49 PM

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3 replies

Jun 11, 2013 7:40 PM in response to GSfrom NJ

First contact your ISP. You need to confirm that the issue is not on their end.



Change your router channel. Sometimes this is all you will have to do.


Power cycling the router. Read the router's user manual or contact their tech support for instructions.


System Preferences/Internet & Network/Network

Unlock the padlock

Locations: Automatic

Highlight Airport

Click the Assist Me button

In the popup window click the Diagnostic button.


System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.

Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.



http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease



No internet connection (wireless)

Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

Delete all extra entries that you find.

Place a check mark next to "Remember networks this computer has joined."



Other resources to check into:


Configuring 802.1X in Mac OS X Lion and Later


Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load


Netspot


How to diagnose and resolve Wi-Fi slow-downs


Pv6 troubleshooting


OS X Mountain Lion: Check the status of your network connections


OS X Mountain Lion: Requirements for wireless Internet access


What Affects Wireless Internet?


Solutions for connecting to the Internet, setting up a small network, and troubleshooting



If using one of Apple's Airport routers, read its user manual or post in its forum area.

If using a 3rd party router, read its user manual, contact their tech support department/website or post in its forum area.


Another possible solution - read mammothsuziq response https://discussions.apple.com/thread/4096745?answerId=22082360022#22082360022

















User uploaded file

Jun 11, 2013 8:21 PM in response to GSfrom NJ

Take each of the following steps that you haven't already tried, until the problem is resolved.

Step 1

Restart the router. Many problems are solved that way.

Step 2

Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.

Step 3


Run the Network Diagnostics assistant.


Step 4


Back up all data.

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.

Step 5

You may need to change other settings on the router. See the guidelines linked below:

Recommended settings for Wi-Fi routers and access points

Potential sources of interference

Step 6

Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.

Step 7

Reset the System Management Controller (SMC).

my new macbook pro looses internet connection, does anybody have the same problem?

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