My iPod connection to wifi is grayed out. My iPod won't connect. The only thing that has changed is that I downloaded the iTunes software as requested. What do I do now?

I connected my wifi to my iMac and was asked if I wanted to download the most current update. I backed up my iPod and did the download. My iPod was able to connect to the internet at my friend's house, but it hasn't been able to connect since then, and the connection to wifi is grayed out. Nothing has changed with the network; just the updated software.


The update occured on 06/08/13 at 10:41 PM


Please help.

iPod touch (4th generation), iOS 6.1.3

Posted on Jun 11, 2013 5:58 PM

Reply
2 replies

Jun 11, 2013 6:39 PM in response to Littleloo2

First, try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.


If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."


At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.


If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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My iPod connection to wifi is grayed out. My iPod won't connect. The only thing that has changed is that I downloaded the iTunes software as requested. What do I do now?

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