2 Replies Latest reply: Jun 25, 2013 8:02 AM by Wayne Boodoo
pad45@mac.com Level 1 (0 points)

Grayed out Incoming Server reads "mail.example.com" when setting up a new iCloud account,  so can't change it to the right one. My .Mac mail no longer working after being away for a couple of weeks. Also, tried to set up a new Ipad for someone and the same thing happens: Grayed out Incoming Server address is unchangeable but it reads "p10. icloud.mail.com" or something.


Thoughts, anywone?

MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.5)
  • Roger Wilmut1 Level 9 (75,139 points)

    The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.


    If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

  • Wayne Boodoo Level 1 (0 points)

    Thanks Roger, this was an easy fix for something I spent 2 hours on!  Logging out of iCloud and signing back in again did the trick.  Isn't it always the simple answer?