Incoming mail server is grayed out, can't change it to the proper "imap.mail.me.com". What's up with this? I've run into it on two computers in the last few days.

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Incoming mail server is grayed out, can't change it to the proper "imap.mail.me.com". What's up with this? I've run into it on two computers in the last few days.

Grayed out Incoming Server reads "mail.example.com" when setting up a new iCloud account, so can't change it to the right one. My .Mac mail no longer working after being away for a couple of weeks. Also, tried to set up a new Ipad for someone and the same thing happens: Grayed out Incoming Server address is unchangeable but it reads "p10. icloud.mail.com" or something.

Thoughts, anywone?

MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.5)

Posted on Jun 11, 2013 10:04 PM

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Answer 1

Jun 12, 2013 12:05 AM in response to Jarzoirmur

The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.

If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

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Answer 2

Jun 25, 2013 8:02 AM in response to Roger Wilmut1

Thanks Roger, this was an easy fix for something I spent 2 hours on! Logging out of iCloud and signing back in again did the trick. Isn't it always the simple answer?

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