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Helpful answers
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Jun 14, 2013 7:51 AM in response to cyldevilby sterling r,Hello there cyldevil,
I would recommend using this article if the Wifi is grayed out in settings.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Here is also some additional info on troubleshooting wifi in general on your device from iOS: Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/ts1398
- Be sure that you are in range of your Wi-Fi router (access point).
- Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
- If unable to do so, see this article.
- Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.
- If not, refer to your network administrator or ISP for assistance.
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
- Note: You will need to enter your Wi-Fi password again if your desired network requires one.
- Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2.
- For AirPort Base Stations, see this article for information about firmware updates.
All the best,
Sterling
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Jun 26, 2013 2:14 AM in response to sterling rby cyldevil,Thank you so much for your advice. The problem solve by the Apple support team Mr. Ian Lallen n team mate. they are give me the 1 to 1 exchange for my Iphone. Here to Thanks again to the Mr. Ian Lallen n team mate.
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