3 Replies Latest reply: Jun 11, 2013 10:55 PM by mamasahn
mamasahn Level 1 Level 1 (0 points)

My iphone will not sync with my computer because it says that it has to have the 64 bit version installed instead of the 32 bit. How do I uninstall itunes on my phone and reinstall a 64 bit version. Also I have an old user name (prior to having to use your email as a user name) and it has songs and movies and podcasts on that profile. I also have the new version with with my email as my user name and other songs etc. I would like to merge the two. How do I do that?I have had a brain injury so I would need the answer to be as clear as possible with the steps. Thank you for any help


iPhone 4S, iOS 6.1.3