HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
ethan2205
Level 1 (0 points)

Q: None of these have worked any other ways?

I have the iPod Touch 5th Generation and suddenly it stopped working, it was unresponsive, and takes at least 12 try's to unlock.

iPod touch, iOS 6.1.3

Posted on Jun 12, 2013 1:46 AM

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ethan2205

Q: None of these have worked any other ways?

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  • by lllaass,

    lllaass lllaass Jun 12, 2013 5:05 AM in response to ethan2205
    Level 10 (189,537 points)
    Desktops
    Jun 12, 2013 5:05 AM in response to ethan2205

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar