HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

sandrafromadelaide

Level 1 (4 points)

Q: my ipad isn't disconnecting from itunes after sync etc

I am going o'seas and I want to know how to unlock my iphone 5?

iPad 2 Wi-Fi + 3G, iOS 6.1.3, same thing has happened to mu iphon

Posted on Jun 12, 2013 3:06 AM

I have this question too

Q: my ipad isn't disconnecting from itunes after sync etc

All replies

Helpful answers

by sterling r,

sterling r Jun 14, 2013 9:04 AM in response to sandrafromadelaide
Community Specialists

Jun 14, 2013 9:04 AM in response to sandrafromadelaide
Hello there Sandra,

Here is an article about unlocking your phone:
iPhone: About unlocking
http://support.apple.com/kb/ht5014

Follow these instructions to unlock your iPhone:
Check if your carrier offers unlocking. Only your carrier can unlock your iPhone.
Contact your carrier and request an unlock.
You may need to meet certain requirements to qualify for unlocking. This may take up to seven days.
Once you receive confirmation that your iPhone unlock has been processed, back up your iPhone.
Erase the contents of your iPhone.
Complete the setup assistant and restore your backup.
As for your first question, would you mind clarifying what happens when you try to eject the iPhone after syncing?

Take care,
Sterling
Reply options

Link to this post