HT201587: About download times for the iTunes Store purchases and rentals
Learn about About download times for the iTunes Store purchases and rentalsQ: I recently purchased the first season of a tv series. I purchased this about three or four days ago and though I expected the down ... I recently purchased the first season of a tv series. I purchased this about three or four days ago and though I expected the download to take some time so far none of the episodes have downloaded. Is there any way to cancel the purchase? more
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Helpful answers
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Jun 14, 2013 9:00 AM in response to Gismo201by Allen A,Hello Gismo201,
The following article details the process of reporting a problem with a purchase that you've made from the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
Cheers,
Allen
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Jun 14, 2013 10:22 AM in response to Gismo201by chadfromelgin,YOu may have got it before the season was released, I did that for one and it just wasnt available to D/L till after the shows played on air first...
