kernel panic, looks GPU related

Question

Level 1

1 points

kernel panic, looks GPU related

I've been getting kernel panics over the last couple days. I think they are GPU related and seem to happen when I am changing from one window to another (ex switching from Mail to Chrome, or switching tabs on Chrome).

Here is the latest report:

Interval Since Last Panic Report: 17 sec

Panics Since Last Report: 1

Anonymous UUID: 7151FACD-C0BE-0C18-817F-B7ED928EF95D

Wed Jun 12 13:43:47 2013

panic(cpu 0 caller 0xffffff7f8d052f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff810c4e1000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80fb28b710 : 0xffffff800ae1d626

0xffffff80fb28b780 : 0xffffff7f8d052f1a

0xffffff80fb28b850 : 0xffffff7f8b6cbf1e

0xffffff80fb28b910 : 0xffffff7f8b7a012d

0xffffff80fb28b950 : 0xffffff7f8b7a018e

0xffffff80fb28b9c0 : 0xffffff7f8ba66ed0

0xffffff80fb28baf0 : 0xffffff7f8b7c8a75

0xffffff80fb28bb10 : 0xffffff7f8b6d2d50

0xffffff80fb28bbc0 : 0xffffff7f8b6d07d0

0xffffff80fb28bdc0 : 0xffffff7f8b6d1845

0xffffff80fb28bea0 : 0xffffff7f8b66d0a4

0xffffff80fb28bef0 : 0xffffff7f8d0160df

0xffffff80fb28bf40 : 0xffffff7f8d0151e7

0xffffff80fb28bf60 : 0xffffff800ae3e25e

0xffffff80fb28bfb0 : 0xffffff800aeb3137

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8d045000->0xffffff7f8d057fff

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8d040000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8d02c000

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8b433000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8b6 6a000->0xffffff7f8b90ffff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8b91b000->0xffffff7f8bbeffff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8b6 6a000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f8d014000->0xffffff7f8d023fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b46a000

dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f8bf8b000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8b656000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8b613000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12E55

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x000000000ac00000

Kernel text base: 0xffffff800ae00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 6608974841899

last loaded kext at 43599930310: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8ce0e000, size 36864)

last unloaded kext at 391727326418: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8bdb9000, size 65536)

loaded kexts:

com.Cycling74.driver.Soundflower 1.5.1

com.iospirit.driver.rbiokithelper 1.8.0

com.orderedbytes.driver.ControllerMateFamily 4.4.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.87

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.GeForce 8.1.2

com.apple.filesystems.autofs 3.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelHDGraphics 8.1.2

com.apple.driver.AppleIntelHDGraphicsFB 8.1.2

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.iokit.SCSITaskUserClient 3.5.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleUSBHub 5.5.5

com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.nvidia.nv50hal 8.1.2

com.apple.NVDAResman 8.1.2

com.apple.kext.triggers 1.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 12, 2013 10:59 AM

Reply

Answer 1

Reniel01

Level 1

4 points

Oct 7, 2017 9:55 AM in response to Emma2192

I also beem experience of about 3 day of kernel panic and until now i never know how can I fix. Ive try to search and try their instruction which does not work on my macbook pro. I dont even know why, what the cause last time that appeared on my screen the warning of problem is after I open the MS excel. And until now, i cant resolve the issues. Hope any one can help me. I got much worry with my mac and I have many things need to finish in my mac. I really mad aboit this since the mac wont open the screen only apple logo appeared and turn to black the screen.

Thank you to the person who will intertain me. Thank you😊🤗

Reply

Answer 2

Linc Davis

Level 10

209,535 points

Jun 12, 2013 11:49 PM in response to kylefromns

You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:

MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

Print the first page of the panic report, and the support page linked above, and bring them with you.

Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.

Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility.

Reply

Answer 3

Jun 13, 2013 12:18 AM in response to kylefromns

Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.

Good luck,

Clinton

Reply

Answer 4

Jun 13, 2013 12:21 AM in response to kylefromns

com.Cycling74.driver.Soundflower 1.5.1

com.iospirit.driver.rbiokithelper 1.8.0

com.orderedbytes.driver.ControllerMateFamily 4.4.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

Locate and delete the drivers noted above then restart your Mac.

Reply

Answer 5

brucewat

Level 1

4 points

Jul 10, 2013 3:15 PM in response to Linc Davis

I have been having this exact problem and getting really frustrated trying to figure out the cause. Took it to the Apple Store today, they ran the test, found out I had a bad logic board, fixed it in under an hour with no charge.

Thanks to Linc and to the folks at Apple for stepping up!

Reply

Answer 6

Jul 12, 2013 5:32 PM in response to kylefromns

Wow, I'm having the exact same gray screen kernel panics with the exact same MBP! Why is this happening to so many all of a sudden when it's never happened to me before?

But my MBP is now just over 3 years since purchase. Ugh. Am I going to have to pay to get this fixed?

Steve

Reply

Answer 7

ds store

Level 7

30,695 points

Jul 12, 2013 6:08 PM in response to Steven Strell2

Take it to Apple, they are extending special circumstances for this model.

Apple will service affected 15-inch MacBook Pro computers free of charge until three years from date of purchase. Apple will provide further extensions to this program as needed.

https://support.apple.com/kb/TS4088

Reply

Answer 8

Jul 29, 2013 1:07 PM in response to ds store

Took mine in to Apple Store today after 3 panics just this morning. Failed the hardware test, so this is the issue. But it's 3 years and 3 months old, and they won't fix it for free. $350 if they send it out, more if done in store.

I agree that Mountain Lion is likely making this more of an issue, i rarely had crashes before and would have had it fixed long before now.

Reply

Answer 9

Aug 4, 2013 3:29 PM in response to kylefromns

The same is happening here. Please Apple do something 🙂

Reply

Answer 10

mindqust

Level 1

8 points

Aug 15, 2013 6:47 AM in response to gerald999

First of all thanks to the OP for opening this thread! Found it by searching on the panic report details and ended up getting my MBP fixed free even though it was out of warrenty.

@gerald999

I had the exact same panic report on my 2010 Macbook Pro (15" Mid 2010) as the OP. I went into the Apple Store in Chicago they did the hardware test in which the video test failed. They didn't put up a fight and said they knew about this issue and have extended the warrenty time for this issue. I was 3 months out of my warrenty but they fixed it (new logic board) and it was at no charge.

Not sure why they would not fix it for free but it is a known issue and there is an official extention to cover this outside of the normal warerenty, good luck!

Reply

Answer 11

mindqust

Level 1

8 points

Aug 15, 2013 6:52 AM in response to gerald999

See my below post about your issue

Reply

Answer 12

Aug 16, 2013 2:38 PM in response to mindqust

Did you have to do anything special to get it done free? I am in the exact same boat: I purchased in May 2010 and the Apple Store would not do the repair for free. I'm on the phone with Apple right now trying to get a definitive answer on this. Did you have to speak to a manager at the Apple Store?

Reply

Answer 13

mindqust

Level 1

8 points

Aug 16, 2013 2:57 PM in response to Steven Strell2

I read this thread and went into the Lincoln Park Apple store in Chicago. I explained it to the Genuis, he already knew about it. He ran the basic diagnostic and the video failed. I explained that I was out of warrenty and he said that would not be a problem because this specific issue has a warrenty beyond the end date of mine because it is a known issue. I expected to have to defend my position with facts from this thread but they knew about the issue and in 10 minutes they took my laptop for repair and I was out the door. I just picked it up today and no panics, even made them run the video test again when I was there to make sure I didn't get a faulty replacement LB.

When I picked it up the manager mentioned again that it was no charge because this issue was known.

I hope this helps.

Here is the exact model I have:

MacBook Pro 6.2

Intel Core i7

2.66 Ghz

Here is some of the info from my work order:

Product Information
		Warranty Status: Out of Warranty(OW)
		Model: MACBOOK PRO (15-INCH, MID 2010)
		Date of Purchase: 10-Jun-10

Parts and Services

Item Number	Description	Price	Amount Due
661-6362	Logic Board, 2.66 GHz	$ 487.50	$ 487.50
S1490LL/A	Hardware Repair Labor	$ 39.00	$ 39.00
Total (Tax Not Included)		$ 526.50	$ 526.50

Reply

Answer 14

Aug 16, 2013 3:08 PM in response to mindqust

I have the exact same model as you and the Genius at my store ran the test, confirming I do have the issue.

Talking to Apple, they said that it's manager's discretion at the Apple Store whether or not to do this out of warranty (and extension program) repair free of charge. They even suggested going to a different Apple Store! I thought this was really odd unless it's because it's an in-store repair instead of shipping to Apple's repair depot.

Unfortunately, I'm going on vacation for 10 days (well, not that unfortunate), so I will probably try a different Apple Store when I get back. Wish me luck!

Reply

Answer 15

mindqust

Level 1

8 points

Aug 16, 2013 3:21 PM in response to Steven Strell2

Definately try a different store, I have had the same experience where one store wouldn't address an issue while another did without going through any hoops.

Good Luck!!

Reply