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How to connect my new iPad with Safari?

Just got my iPad yesterday and am eager to get started using it. Looks like it's connected with my Wi-Fi at home but can't get on safari. Each time I click on safari it says that it's not connected to the Internet

How do I get connected to Safari on my iPad?

iPad

Posted on Jun 12, 2013 12:08 PM

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1 reply

Jun 14, 2013 12:40 PM in response to sally613

Hi there sally613!


I have an article for you that can help you troubleshoot the issue you are seeing with your iPad. This article is about troubleshooting any Wi-Fi connections on an iOS device, but it has a specific section on the issue you are seeing:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


I would recommend that you follow all of the relevant troubleshooting steps in that article, but this specific section deals with the issue as you have described it here:

Unable to access the Internet while connected to Wi-Fi

  • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
  • Check to see if you have a self-assigned IP address:

    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap User uploaded file.

    If your IP address is 169.254.xxx.xxx, see this article.

  • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.

      Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

Thanks for using the Apple Support Communities. Have a good one!



-Braden

How to connect my new iPad with Safari?

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