How to connect my new iPad with Safari?

Just got my iPad yesterday and am eager to get started using it. Looks like it's connected with my Wi-Fi at home but can't get on safari. Each time I click on safari it says that it's not connected to the Internet

How do I get connected to Safari on my iPad?

iPad

Posted on Jun 12, 2013 12:08 PM

Reply
1 reply

Jun 14, 2013 12:40 PM in response to sally613

Hi there sally613!


I have an article for you that can help you troubleshoot the issue you are seeing with your iPad. This article is about troubleshooting any Wi-Fi connections on an iOS device, but it has a specific section on the issue you are seeing:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


I would recommend that you follow all of the relevant troubleshooting steps in that article, but this specific section deals with the issue as you have described it here:

Unable to access the Internet while connected to Wi-Fi

  • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
  • Check to see if you have a self-assigned IP address:

    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap User uploaded file.

    If your IP address is 169.254.xxx.xxx, see this article.

  • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings.

      Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

Thanks for using the Apple Support Communities. Have a good one!



-Braden

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to connect my new iPad with Safari?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.