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iPod cannot restore to iTunes. Any help?

526 Views 12 Replies Latest reply: Jun 13, 2013 11:47 AM by jens DN RSS
JordanBrandt Calculating status...
Currently Being Moderated
Jun 12, 2013 1:57 PM

I was trying to update my iPod to iOS 7, beta 1, and it didn't work. Now, my iPod won't restore to iTunes. I have gotten errors 1603, and 21. Please help. I am so upset right now.

iPod touch (5th generation), iOS 6.1.3
  • lllaass Level 10 Level 10 (135,315 points)
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    Jun 12, 2013 2:01 PM (in response to JordanBrandt)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    ##

    Error 1600, 1601, 1602

    #

    Error 1603

    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

     

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

     

    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • lllaass Level 10 Level 10 (135,315 points)
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    Jun 12, 2013 2:48 PM (in response to JordanBrandt)

    Are you still getting an error?

    As stated, have you tried restoring using a known-good USB cable, computer, and network connection?

  • jens DN Calculating status...
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    Jun 13, 2013 8:05 AM (in response to JordanBrandt)

    ive got the same problem.

    i cant go on my ipod cause it says

     

    this device is not registered as part of the iphone developer program.<br/><br/>if you are a member of the program register your device in the @@url@@

     

    and when i plug in my ipod in itunes it says

     

    We’re unable to complete your activation.

    This device is not registered as part of the iPhone Developer Program.If you are a member of the Program, please register your device in the iPhone Developer Program Portal.

     

    but i cant do anything else pleas if someone can help me cause i searched for it on the internet for 1 day and i fiew people said that i need to wait until ios7 comes or i need to buy it for 90 dollars.

    but for that i need some sort of numbre but i cant do anything with my ipod

  • lllaass Level 10 Level 10 (135,315 points)
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    Jun 13, 2013 8:51 AM (in response to jens DN)

    Sadfully, it looks like what you get for using a bootleg copy of iOS 7.

  • jens DN Level 1 Level 1 (0 points)
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    Jun 13, 2013 9:53 AM (in response to lllaass)

    but there needs to be a way cause there are several topics ebout this already closed by the appel team and i thing they knew what to do so i hope someone will know what to do

  • lizdance40 Level 4 Level 4 (1,920 points)
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    Jun 13, 2013 10:56 AM (in response to JordanBrandt)

      Please learn to read...

     

    IOS 7 has not yet been released.  The Jail breaks and illegal versions are barely a twinkle in the eyes of hackers.

     

    If you are not part of the development program; let's just say YOU ARE NOT, then wait until Apple puts the update out in the fall.

     

    Since you messed up your iPod, the best thing is to reset if you have any access to use the device.  Then you can restore from the last back-up.

     

    If stuck in recovery mode, go to You Tube and search how to take iPod out of recovery mode.

  • jens DN Level 1 Level 1 (0 points)
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    Jun 13, 2013 11:24 AM (in response to lizdance40)

    like i said i can do anything with my ipod cause apple blocked it notting in itunes notting on itselve the only thing i can do on itunes is click a link to somewhere on the apple site

  • jens DN Level 1 Level 1 (0 points)
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    Jun 13, 2013 11:25 AM (in response to JordanBrandt)

    had you the same problem as i had ?

  • lizdance40 Level 4 Level 4 (1,920 points)
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    Jun 13, 2013 11:34 AM (in response to jens DN)

    jens DN,

          Go to You Tube (on your computer) and search how to put it in recovery mode.

  • jens DN Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 13, 2013 11:47 AM (in response to lizdance40)

    i already did that i searched it in all ways

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