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iPod cannot restore to iTunes. Any help?

I was trying to update my iPod to iOS 7, beta 1, and it didn't work. Now, my iPod won't restore to iTunes. I have gotten errors 1603, and 21. Please help. I am so upset right now.

iPod touch (5th generation), iOS 6.1.3

Posted on Jun 12, 2013 1:57 PM

Reply
12 replies

Jun 12, 2013 2:01 PM in response to JordanBrandt

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


Error 1600, 1601, 1602

Error 1603

Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.


Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.


Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Jun 13, 2013 8:05 AM in response to JordanBrandt

ive got the same problem.

i cant go on my ipod cause it says


this device is not registered as part of the iphone developer program.<br/><br/>if you are a member of the program register your device in the @@url@@


and when i plug in my ipod in itunes it says


We’re unable to complete your activation.

This device is not registered as part of the iPhone Developer Program.If you are a member of the Program, please register your device in the iPhone Developer Program Portal.


but i cant do anything else pleas if someone can help me cause i searched for it on the internet for 1 day and i fiew people said that i need to wait until ios7 comes or i need to buy it for 90 dollars.

but for that i need some sort of numbre but i cant do anything with my ipod

Jun 13, 2013 10:56 AM in response to JordanBrandt

Please learn to read...


IOS 7 has not yet been released. The Jail breaks and illegal versions are barely a twinkle in the eyes of hackers.


If you are not part of the development program; let's just say YOU ARE NOT, then wait until Apple puts the update out in the fall.


Since you messed up your iPod, the best thing is to reset if you have any access to use the device. Then you can restore from the last back-up.


If stuck in recovery mode, go to You Tube and search how to take iPod out of recovery mode.

iPod cannot restore to iTunes. Any help?

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